• About

  • Jared

  • Smithers

About me

Strategic Designer. Story-led Thinker. Global Creative.

I'm Jared, a Design Consultant at IBM, where I lead digital projects that bring together user experience, business strategy and emerging technology to solve complex challenges.

My work spans finance, healthcare, and sport, always with a clear purpose: to create design that delivers real value for both users and organisations.


Whether I'm designing AI-powered banking tools or immersive mixed reality experiences, I focus on clarity, empathy and measurable impact. With roots in both Hong Kong and London, I approach design with a global mindset. This helped me build experiences that are inclusive, culturally aware and grounded in real-world context.

Capabilities

Strategy

Design Systems

Product Strategy

Brand Strategy

Value Orchestration

Workflow Optimisation

Project Management

User Research & Testing

Design

UX and UI Design

Product Concepting

Rapid Prototyping

Branding

Information Architecture

Content Design

Motion Design

3D Design

Videography

Generative AI for Visuals

Talks and Mentorship

UCL

Consulting Panel Speaker

2024

Imperial College Business School

TMT Panel Speaker

2023

Imperial College London

Design & GenAI Talks

Since 2023

Huzzle Future Leaders

Technology & Consulting Mentor

Since 2023

King's College London

180DC Consulting Mentor

Since 2023

Imperial College London

Introduction to Consulting

Since 2023

Don't take my word for it

"Jared has been instrumental in shaping how we use GenAI in real client contexts. His ideas are bold yet practical, and he consistently pushes the team to think differently. The workflows he designed elevated the quality of our work and showed what's possible when creativity and technology come together, always pushing the needle."

Rikki Storey

Executive Design Director @ IBM

“Jared’s creativity transformed how we showcased IBM at Goodwood. He took emerging technologies like watsonx and Apple Vision Pro and turned them into immersive experiences that captured imaginations and created real client excitement. He has the rare ability to make cutting-edge technology accessible, relevant, and inspiring.”

Fred Baker

Sports Lead EMEA @ IBM

“In high-pressure situations Jared brings calm, clarity, and vision. He unites cross-functional teams, keeps them inspired, and raises the quality of everything delivered. People feel more confident, more creative, and more capable when working with him.”

Meg Coppack

Experience Design Director @ IBM

“Jared’s design leadership consistently turns creativity into measurable business value. From producing videos that win executive praise and open client conversations, to prototypes that secure multimillion-pound extensions, his work blends imagination with impact.”

Holly Middleton

Associate Partner, Data & Technology Transformation @ IBM